ready 4 work

This range of elearning resources targets the skill gap of people entering the business world.

It includes template courses for Orientation and Occupational Health and Safety, as well as a series of courses that are ready to run off the shelf including Change in the Workplace, Positive Workplace Environment, Privacy and Health Records, Records Awareness, Workplace Communication, Creative Problem Solving, Customer Service and Consulting, Internet as a business tool, Time and Stress Management and your Personality at Work.

changes in the workplace

Properly managing these changes is vital for achieving a successful transformation from how things are to how things should be.

The Fundamentals of Change (60 mins)
Change Management Process (40 mins)
Overcoming Resistance to Change (40 mins)

creative problem solving

The Creative Problem Solving title is a series of ready-to-deliver courses that will give you a basic framework for problem solving and decision-making in today’s business environment.

Key Concepts (30 mins)
Creative Problem Solving (25 mins)
Problem Solving and Decision Making (40 mins)

customer service and consulting

This title offers a series of ready to deliver topics covering the basics of serving customers and leads into consultative selling. The consultative approach combines interpersonal skills with expertise in product, service and support to provide a professional, relevant and personalised service.

Introducing Consulting Skills and Handling Complaints (25mins)
Knowledge and Networks (20mins)
Communication Skills (55 mins)
Consultative Selling (25 mins)

the internet as a business tool

The Internet can save you time and money, and it can make you time and money. Whether you own a business or work for one, being able to use the Internet effectively is critical. This title offers two ready to deliver courses covering the basics of how you can use the Internet for selling, researching and communicating in business.

Internet as a Business Tool (50 mins)
Internet Security (20 mins)

negotiation

You negotiate and persuade every day, just by living and working with people. Preparation, confidence and persuasion are skills that will help you obtain as much as is reasonably possible. In this course you will learn how you can be more influential and persuasive when you negotiate, without resorting to bullying, manipulation or misuse of authority.

Negotiating Yourself (30 mins)
Influence and Persuasion (60 mins)

occupational health and safety

The Occupational Health and Safety title comprises a series of template courses that actively focus on the work processes and the worksite in order to anticipate and prevent harmful accidents and prepare for emergencies. The courses should be personalised by your organisation or by us to provide a professional and traceable O.H and S. induction specific to your workplace.

Introduction to OHS (50 mins)
From Risk Assessment to Accident Investigation (40 mins)
Hazards, Controls and Safety Practices (30 mins)
OHS Legislation (20 mins)

orientation

Orientation offers a series of courses to introduce a new employee to your workplace.

Welcome (15 mins)
Basic Health and Safety (30 mins)
Code of Conduct (25 mins)
Performance and Remuneration (15 mins)
FAQs and Contacts (10 mins)

positive workplace

The Positive Workplace title is a series of ready to deliver courses covering the creation and maintenance of a positive workplace environment.

Maintaining a Positive Workplace (35 mins)
Business Ethics (35 mins)
Harassment and Discrimination (45 mins)
Code of Conduct (25 mins)

privacy and health records

The Privacy title is a series of topics that have been built around current legislation. These courses can be personalised very quickly by your organisation or by us to provide a professional and traceable online Privacy training and testing resource.

Introduction to Privacy (10 mins)
Collection IPPs 1 to 4 (20 mins)
Storage and Access IPPs 5 to 8 (20 mins)
Use and Disclosure IPPs 9 to 12 (35 mins)
Access and Complaints (5 mins)
Exclusions and Links (5 mins)

records awareness

Records Management is a short course that can be personalised very quickly by your organisation or by us to provide a professional and traceable online training and testing resource. This title includes links to pertinent web sites throughout.

Records Management (30 mins)

time and stress management

This title offers a ready to deliver course that will help you to identify, understand and handle stress, as well as reduce pressure by better managing and planning your time.

Time and Stress Management (70 mins)

workplace communications

Communication is the exchange of thoughts or information using speech, signals, writing or behaviour. The Business Communications title is a series of ready to deliver courses that introduce how such exchanges take place in a business environment.

Non-Verbal Communication (40 mins)
Written Communication (60 mins)
Oral Communication (45 mins)
Communication Targets (30 mins)

your personality at work

This title offers a series of ready to deliver courses that will teach you that it is easier to inspire people to share your vision and goals when you understand both their and your own personality type and interests.

Personality Types and Interests (20 mins)
A Question of Intelligence (20 mins)
Accessing Your Personality (20 mins)
Making Use of Your Results (40 mins)
Advancing Your Career (20 mins)

For pricing information and a FREE TRIAL please contact us.

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