We design and build best practice eCommerce solutions that fully integrate with backend ERP, CRM & POS systems

We're a full service digital agency partnered with global eCommerce solution providers such as Magento, Zoey, Shopify, Slatwall Commerce, Dotmailer, Campaign Monitor, Google, Adobe, Gigya, Vend, eWay, Xero and Ebay.

  • Adobe
  • Campaign Monitor
  • dotmailer
  • ebay
  • eway
  • GIGYA
  • Google
  • Magento
  • Shopify
  • Slatwall Commerce
  • Vend
  • xero
  • Zoey

Our philosophy is to be your trusted partner, developing the right solution, tailored for your needs.

 

eCommerce Strategy

The webqem team can help with all aspects of your eCommerce go-to-market strategy. Platform selection, hosting options, integration considerations, content strategy, site optimisation, cart abandonment strategies, launch plans, ongoing retention and acquisition programs.

Our team has had years of experience in retail and channel as well as supporting 50+ companies with their eCommerce execution.

 

Site design and user experience

eCommerce is all about engagement and conversion. Our UX team specialise in optimising the user experience to achieve maximise engagement and sales through an enjoyable shopping experience.

We consider all aspects from promotions and product page design, up-sells and cross selling, streamlined checkout and optimised search and navigation. We want your prospects to become life long customers.

 
 

eCommerce hosting

webqem's sister company Veeps provides dedicated and cloud hosted Magento solutions that are fully managed. They're scalable, fast, secure, performance-tuned configurations to support your ecommerce applications.

With 17 years hosting experience, the webqem & Veeps team understand just how the Magento application and infrastructure layers need to work together to get the best results.

Visit Veeps
 

Analytics & Insights

Data is meaningless without insights. We look at the data you must capture to provide you the information you need to drive sales and customer insights. These insights will allow you test and target your content to grow sales and optimise online marketing while reducing your cart abandonment.

All this adds up to better customer engagement, greater efficiency and, ultimately, higher revenue.

 
 

Consumer ecommerce (B2C)

Whether you're a purely online ecommerce player or expanding your retail store reach online, the webqem team can provide the right solution for your customers.

Click-and-collect and integration with your POS or CRM system helps drive sales both online and in-store. We have experience with the fashion sector, food & beverages and sporting goods through to gifts and home renovation verticals.

 

Business to Business ecommerce (B2B)

Transforming your channel engagement to a digitally led approach can be a tricky process. webqem has helped many manufacturing and distribution businesses build an ecommerce solution to support their channel.

Rapid order forms and integration to ERP and CRM systems allows you to gain the efficiencies that digital brings to the table. We can help you with trade pricing options, international pricing by country and custom store fronts for your premium clients.

 
 

Magento

The Magento platform provides a robust infrastructure, an unrivalled feature set and virtually infinite flexibility; at a fraction of the price of competitive platforms. Webqem is a Magento certified partner for both Magento 1 and Magento 2, with a fully certified team and over 50 ecommerce clients.

We work with Magento Cloud, Magento Enterprise and Magento Community across both consumer and business-to-business commerce, as well as integrating Magento Commerce Management, Magento Social and analytics through Magento Business Intelligence.

Magento
 

Zoey

Zoey is focused on solving one problem: making high-end eCommerce technology available to merchants without enterprise budgets. Zoey is a SaaS ecommerce platform built on the Magento framework.

webqem is the first Australian and New Zealand Zoey Partner to help you design and build your Zoey store and support you once you go live.

Zoey
 
 

Shopify

Shopify is one of the world's most popular SaaS ecommerce platforms, with over 377,000 live merchants.

As a Shopify partner, webqem can help you get live with your new store, theme selection or custom theme development, IA ,development and content population. Our team has the experience to get you online with ease.

Shopify
 

Slatwall

Slatwall eCommerce is a true eCommerce platform. Much more that just a shopping cart - it's highly flexible, scaleable, PCI compliant and Cloud-based.

Slatwall eCommerce is ideal for events, merchandise, subscriptions and more complex custom commerce needs - integrating with other systems to scale with you as you continue to grow.

Slatwall
 
 

Email marketing

So your eCommerce is now built and ready for business. When it comes to email marketing, let webqem help you formulate the plan, design the emails and help you measure, report and refine your communication. We have a team of experts to help drive new business, create repeat business and reduce cart abandonment.

We have experience with Dotmailer, Campaign Monitor, Mailchimp and many CRM's such as Salesforce, Microsoft Dynamics and Sugar. See how webqem can effectively drive your email marketing programs.

 

Search Engine Optimisation

Make the most of Google searches and optimise your site to maximise your listing for goods and services. Our team can review what your customers are looking for and provide you with the content strategies to make sure you get notices and grab the audience you need.

 
 

Search & Social Campaigns

Besides email marketing, the most common strategies to drive traffic involve creating Google Adwords campaigns and leveraging the power of social media. Our Google-certified practitioners can set up and manage your search campaigns, and our social media gurus can create the ideal campaigns across Instagram, YouTube and Facebook.

Common

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