We design and build best practice eCommerce solutions that fully integrate with backend ERP, CRM & POS systems

We're a full service digital agency partnered with global eCommerce solution providers such as Adobe Commerce, Shopify, Shopify Plus, dotdigital, Campaign Monitor, Google, Cin 7, Dear Systems, Netsuite, SAP, eWay, Paypal, Braintree, Xero, Zip, Gorgias, Celigo, Klaviyo, Klevu, Clearsale, Airwallex, Trust Pilot Stripe and AfterPay.

  • Adobe
  • Campaign Monitor
  • dotdigital
  • eway
  • Google
  • Google
  • Loqate
  • ShipStation
  • Shopify
  • xero

Our philosophy is to be your trusted partner, developing the right solution, tailored for your needs.

 

eCommerce Strategy

The webqem team can help with all aspects of your eCommerce go-to-market strategy. Platform selection, hosting options, integration considerations, content strategy, site optimisation, cart abandonment strategies, launch plans, ongoing retention and acquisition programs.

Our team has had years of experience in retail and channel as well as supporting 50+ companies with their eCommerce execution.

 

Site design and user experience

eCommerce is all about engagement and conversion. Our UX team specialise in optimising the user experience to achieve maximise engagement and sales through an enjoyable shopping experience.

We consider all aspects from promotions and product page design, up-sells and cross selling, streamlined checkout and optimised search and navigation. We want your prospects to become life long customers.

 
 

eCommerce hosting

webqem's sister company Veeps provides dedicated and cloud hosted Adobe Commerce solutions that are fully managed. They're scalable, fast, secure, performance-tuned configurations to support your ecommerce applications.

With 20 years hosting experience, the webqem & Veeps team understand just how the Adobe Commerce application and infrastructure layers need to work together to get the best results.

Visit Veeps
 

Analytics & Insights

Data is meaningless without insights. We look at the data you must capture to provide you the information you need to drive sales and customer insights. These insights will allow you test and target your content to grow sales and optimise online marketing while reducing your cart abandonment.

All this adds up to better customer engagement, greater efficiency and, ultimately, higher revenue.

 
 

Consumer ecommerce (B2C)

Whether you're a purely online ecommerce player or expanding your retail store reach online, the webqem team can provide the right solution for your customers.

Click-and-collect and integration with your POS or CRM system helps drive sales both online and in-store. We have experience with the fashion sector, food & beverages and sporting goods through to gifts and home renovation verticals.

 

Business to Business ecommerce (B2B)

Transforming your channel engagement to a digitally led approach can be a tricky process. webqem has helped many manufacturing and distribution businesses build an ecommerce solution to support their channel.

Rapid order forms and integration to ERP and CRM systems allows you to gain the efficiencies that digital brings to the table. We can help you with trade pricing options, international pricing by country and custom store fronts for your premium clients.

Adobe Commerce / Magento & Shopify integrations include Cin 7, Xero, SAP, Microsoft Dynamics, Salesforce, Dear Systems, Nexus, Epicore and Netsuite. We work with direct integrations or solutions such as Celigo and Comestri.

 
 

Adobe Commerce

The Adobe Commerce platform provides a robust infrastructure, an unrivalled feature set and virtually infinite flexibility; at a fraction of the price of competitive platforms. Webqem is an Adobe Commerce certified partner for both Magento and Adobe Commerce, with a fully certified team and over 50 ecommerce clients.

Adobe Commerce
 

Skyrocket

Launch your Adobe Commerce site in as little as four weeks, from just AUD $75,000.

Get into market quickly with a fully featured eCommerce store that can then be updated and adapted as your business grows. You'll get a customised site built on a responsive theme that works on all devices, consumer & B2B functionality, integrated payment, site search, live chat and email branding. You'll be able to track and report on your site performance with Google Analytics and Data Studio.

We'll have you trained and in-market in no time.

Find out more
 
 

Shopify Plus & Shopify

Shopify is one of the world's most popular SaaS ecommerce platforms, with over 377,000 live merchants.

As a Shopify partner, webqem can help you get live with your new store, theme selection or custom theme development, IA ,development and content population. Our team has the experience to get you online with ease.

Shopify
 

Email marketing

So your eCommerce is now built and ready for business. When it comes to email marketing, let webqem help you formulate the plan, design the emails and help you measure, report and refine your communication. We have a team of experts to help drive new business, create repeat business and reduce cart abandonment.

We have experience with Dotdigital, Klaviyo, Campaign Monitor, Mailchimp and many CRM's such as Salesforce, Microsoft Dynamics, Pipedrive and Sugar. See how webqem can effectively drive your email marketing programs.

 
 

Search Engine Optimisation

Make the most of Google searches and optimise your site to maximise your listing for goods and services. Our team can review what your customers are looking for and provide you with the content strategies to make sure you get notices and grab the audience you need.

 

Search & Social Campaigns

Besides email marketing, the most common strategies to drive traffic involve creating Google Adwords campaigns and leveraging the power of social media. Our Google-certified practitioners can set up and manage your search campaigns, and our social media gurus can create the ideal campaigns across Instagram, YouTube and Facebook.

 
  • We're all about positivity at MeTimePlease so it was a pleasure to find a web developer who understood our brand and made the experience so enjoyable - providing a great solution at a great value price-point.
    Alexandra Andrews, Managing Director, MeTimePlease View site
  • With a trade-show deadline looming we found ourselves in a very difficult situation when our original web development company folded - just as our Adobe Commerce site build was commencing. Thankfully, we found webqem! They picked up the pieces, understood just what we needed and built us a great solution with an engaging user experience and better social media integration… and in time for the show!
    Clare Read, Marketing Co-ordinator, Miller Camera Support Equipment View site
  • We've been delighted with the service from webqem. We moved from another eCommerce platform onto Shopify, and the team at webqem rebuilt the site and migrated our content in less than two months. We didn't miss a sale. These guys know their stuff!
    Steve, CEO, Good to Play View site